Overview
Grab rides connect millions of passengers with private hire, taxi, and coach drivers.
1
Know how much your trip will cost* before you book. You can also scheduled airport taxi to better plan your trip.
*excluding tolls and surcharges
2
Track rides and trace your trip history.
3
Pay in-app with OVO or a debit/credit card.
4
Advance Booking, Multi Stop Rides, Safety Features, Family Account, Pick-up Image Search, Ride Cover. Read more...
Take private rides for up to 4 passengers, at affordable everyday fares. Book taxi service online from Grab wherever you are. Including as an airport taxi taking you from and to your home to the airport.
Take private rides for up to 4 passengers, at affordable everyday fares. Book taxi service online from Grab wherever you are. Including as an airport taxi taking you from and to your home to the airport.
Take private rides for up to 6 passengers, at affordable everyday fares. Suitable for airport transfer with bigger capacity to take your family, friends and your luggage.
Take private rides for up to 6 passengers, at affordable everyday fares. Suitable for airport transfer with bigger capacity to take your family, friends and your luggage.
Service with individually owned cars or rental cars provided by Grab or other taxi partners, using newer vehicle types (maximum 5 years old) and larger capacity (up to 6 passengers).
Service with individually owned cars or rental cars provided by Grab or other taxi partners, using newer vehicle types (maximum 5 years old) and larger capacity (up to 6 passengers).
Service with the best MPV vehicles that are more spacious and luxurious for a superior driving experience.
Service with the best MPV vehicles that are more spacious and luxurious for a superior driving experience.
Rent a car with a driver for greater flexibility.
Rent a car with a driver for greater flexibility.
Beat the traffic at the most affordable prices.
Beat the traffic at the most affordable prices.
A greener ride option to help reduce your carbon footprint.
A greener ride option to help reduce your carbon footprint.
Transportation solution for those who have special needs.
Transportation solution for those who have special needs.
Schedule rides in advance for timely airport transfers and meetings.
Schedule rides in advance for timely airport transfers and meetings.
Any time during a ride, passengers can press the emergency button to notify the authorities or their emergency contacts.
We mask the personal contact numbers of both passengers and drivers, to protect the privacy and data of both parties.
Passengers can let friends or loved ones know where they are by sharing their live GPS location.
Learn more
Learn more
For more questions, please visit our Help Centre.
No, your driver will only be able to see your name, profile photo, and booking details. If you need to communicate, you can do this through the app.
GrabCar Premium is part of the GrabforBusiness service, offering customized transportation solutions for companies. This premium service features vehicles such as Innova and Fortuner, meeting corporate needs for comfortable and safe travel. GrabforBusiness also includes document delivery, Grab Gifts, and catering services.
GrabCar Plus is a distinct premium version of the regular GrabCar service, exclusively featuring drivers with a five-star rating on Grab, selected and trained internally. Besides superior vehicles and services, GrabCar Plus promises faster booking wait times compared to the regular version.
Ordering GrabCar for someone else is almost the same as the usual Grab order. The difference lies in the pickup address or location, as it is booked by you for someone else.
To order Grab for cars and motorcycles, you just need to download the Grab app and follow the instructions inside. For more details, you can click here.
GrabNow Airport is an official service from Grab that collaborates with airports. You can order your airport taxi booking in advance to match it with your flight time! One of the airport this service avaibale is at Soekarno Hatta International Airport. For a full list of airports providing this service, you can see more details here.
The airport taxi price will be calculated on the app and will take into account the distance traveled, weather conditions and road conditions at the time when you want to order your airport taxi. To see the taxi price range from the airport to your destination, you can use the Grab app.
Book Now
Book Now
Encountering issues with Grab services? Contact Grab Support via:
- Help Center in the Grab app
- Website: help.grab.com/passenger/en-id/
- Hotline: +62 21 2350 7042
Grab Indonesia will only contact you using the following numbers:
- Consumers & Driver-Partners: +62 21 2350 7078
- GrabMerchant Partners: +62 21 8064 8787
- Incident Response Team: +62 21 2350 7077
Directorate General of Consumer Protection and Trade Compliance
Ministry of Trade of the Republic of Indonesia
WhatsApp Ditjen PKTN: +62 853 1111 1010
